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 Post subject: What's up with Purolator Express?
PostPosted: Wed May 04, 2011 2:46 pm 
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Joined: Wed Jun 18, 2008 3:09 pm
Posts: 1366
When has Express 2 day from purolator become 4 day air?

Just curious if this is a normal trend for Purolator these days?


Honestly I want my shipping money back. So has anyone dealt with this issue before?


Brian

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 Post subject: Re: What's up with Purolator Express?
PostPosted: Wed May 04, 2011 2:52 pm 
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Joined: Wed Jun 17, 2009 11:06 am
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Location: Halifax ( From Newfoundland)
well if you pay for 2 day and it suddenly becomes 4, they didnt 'deliver' on what you paid for which is grounds for refund. Signatures also prove delivery so they cant contest.


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 Post subject: Re: What's up with Purolator Express?
PostPosted: Wed May 04, 2011 3:02 pm 
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Good to know. I'm gonna talk to the guy when he comes with my shit someday.

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 Post subject: Re: What's up with Purolator Express?
PostPosted: Wed May 04, 2011 4:04 pm 
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Joined: Mon Dec 24, 2007 7:52 am
Posts: 2711
Location: HMCS Athabaskan
[rant]

Thing is you have to be sitting on your front step or prch thingy, otherwise the jackwagon just hangs a note on your door without knocking or ringing the doorbell.

THEN because your wern't home even though you saw him put the note on the door, you have to go to Burnside and get your "package".

This is why I will always ship Canada Post or USPS...at least if it misses me I don't have to drive 30 minutes across town to pick up 5$ worth of whatever.

[/rant]
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 Post subject: Re: What's up with Purolator Express?
PostPosted: Wed May 04, 2011 4:18 pm 
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Joined: Wed Jun 18, 2008 3:09 pm
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So here's a update.

They delivered a monitor yesterday which had the right address..


The rest. EVEN THOUGH IT HAD THE RIGHT ADDRESS AND IT WAS CONFIRMED WITH PURPLATOR 2 DAYS AGO. Was delivered to the wrong house on a far off street.

Package says the right address.... So now I gotta do some verbal asswhoppin for my money back. Mind you which most likely wont happen. And be late for work to boot as well for more of purolator's fuckups.


THANKS ALOT PURLOATOR YOU FLAMING PILE OF S H I T

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 Post subject: Re: What's up with Purolator Express?
PostPosted: Wed May 04, 2011 4:25 pm 
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A quote to a E-Mail complaint by myself. Not mature mind you.


Purolator didn't come with my package. After rechecking/cofirming my address (2 days ago) was correct and sitting at my front door and watching traffic. Purolator did not come.

They ended up dropping my package off at the wrong house with noone home.

Now they can't ship the package to my home unless the distributor changes the address.

A complete waste of time and unsatisfactory service for paid express shipping. I demand my money paid back.

And it has been longer than 2 business days.

Tracking # KCV000118352


P.S. I am sorry if anything is offensive. Clearly this is an error by some CSR/Delivery individual who was unfortunately fed lead paint chips as a child.


Sincerely

Brian A. Abrams

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 Post subject: Re: What's up with Purolator Express?
PostPosted: Wed May 04, 2011 10:18 pm 
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You're complaining about Purolator being stupid? Unless it was your only shipping option you should have known better.

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 Post subject: Re: What's up with Purolator Express?
PostPosted: Wed May 04, 2011 10:36 pm 
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I believe in 9999999 chances I guess.. :oops:

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